Privacy Policy

 
 

If you require any more information or have any questions about our Privacy Policy, please feel free to contact us by email at courtney@ckoesterinspired.com.

Introduction

This Privacy Policy governs the manner in which ckoester inspired LLC collects, uses, maintains and discloses information collected from users (each, a “User”) of the http://ckoesterinspired.com website (“Site”). This privacy policy applies to the Site and all products and services offered by ckoester inspired LLC.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, coaching intake questions. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User will be prompted and asked to accept our website cookies; if this is refused portions of the site may not function properly. Cookies may include strictly necessary cookies as well as cookies placed by Google Analytics.

When do we collect information

We collect information from you when you register on our site, subscribe to a newsletter, respond to a survey, fill out a form, purchase a product or enter information on our site.

If you become a customer, we will collect additional information in order to carry out and complete the purchase and sale of the goods or services you have requested, including but not limited to your name, email address, billing address, credit card or payment information, and any other information necessary in order to complete purchase of the product or service you elect to buy. We will collect and process this data in order to fulfill our contractual obligation to complete your order and will not retain the information any longer than necessary. We use third party data processors to take and complete payment, and we will not retain nor have access to your payment information.

How we use collected information

ckoester inspired LLC may collect and use Users personal information for the following purposes:

  • To improve customer service – Information you provide helps us respond to your customer service requests and support needs more efficiently.

  • To improve our Site – We may use feedback you provide to improve our products and services as well as to detect, prevent and address technical issues

  • To process payments – We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  • To send periodic emails – We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

  • To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.

  • To administer a contest, promotion, survey or other site feature.

  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

  • To notify you about changes to our Service

  • To allow you to participate in interactive features of our Service when you choose to do so

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Typeform/Squarespace Forms
This information is collected via our online forms and stored under password protection at ckoesterinspired.com; information is stored until we are notified otherwise. To view Typeform’s private policy please visit: https://admin.typeform.com/to/dwk6gt

Mailchimp
This information is collected via our new client information forms and via newsletter sign up forms on ckoesterinspired.com and stored under password protection at mailchimp.com; information is stored until we are notified otherwise. To view Mailchimp’s private policy please visit: https://mailchimp.com/legal/privacy/

Squarespace Campaigns
This information is collected via our new client information forms and via newsletter sign up forms on ckoesterinspired.com and stored under password protection at squarespace.com; information is stored until we are notified otherwise. To view Squarespace’s private policy please visit: https://www.squarespace.com/privacy

Google Docs
This information (including name and client contact information) is collected via our new client information forms and/or our project contracts and stored under password protection at google.com; information is stored until we are notified otherwise. To view Google Doc’s private policy please visit: https://policies.google.com/privacy

Airtable
This information (including name and client contact information) is collected via our new client information forms and/or our project contracts and stored under password protection at airtable.com; information is stored until we are notified otherwise. To view Airtable’s private policy please visit: https://airtable.com/privacy

Basecamp
This information (including name, client contact information, project information, and client usernames and passwords) is collected via our new client information forms at ckoesterinspired.com and/or our project contracts and stored under password protection at basecamp.com; information is stored until we are notified otherwise. To view Basecamp’s private policy please visit: https://basecamp.com/about/policies/privacy

Teamwork Projects and Teamwork Desk
This information (including name, client contact information, project information, and client usernames and passwords) is collected via our new client information forms at ckoesterinspired.com and/or through messages from clients via our support software (Teamwork Desk). and stored under password protection at teamwork.com; information is stored until we are notified otherwise. To view Teamwork’s private policy please visit: https://www.teamwork.com/privacypolicy

Asana
This information (including name, client contact information, project information, and client usernames and passwords) is collected via our new client information forms at ckoesterinspired.com and/or through messages from clients via our support software (Asana). and stored under password protection at asana.com; information is stored until we are notified otherwise. To view Asana’s private policy please visit: https://asana.com/terms

Stripe
This information (including name, contact information, and billing information) is collected via a secure payment form on ckoesterinspired.com and stored under password protection at stripe.com; information is stored until we are notified otherwise. To view Stripe’s private policy please visit: https://stripe.com/us/privacy/

Venmo
This information (including name, contact information, and billing information) is collected via a secure payment form on ckoesterinspired.com and/or through venmo.com and stored under password protection at venmo.com; information is stored until we are notified otherwise. To view Venmo’s private policy please visit: https://venmo.com/legal/us-privacy-policy/

Square Cash
This information (including name, contact information, and billing information) is collected via a secure payment form on ckoesterinspired.com and/or through squareup.com and stored under password protection at squareup.com; information is stored until we are notified otherwise. To view Square Cash App’s private policy please visit: https://squareup.com/us/en/legal/cash-privacy

PayPal
This information (including name, contact information, and billing information) is collected via a secure payment form on ckoesterinspired.com and/or through paypal.com and stored under password protection at paypal.com; information is stored until we are notified otherwise. To view PayPal’s private policy please visit: https://www.paypal.com/va/webapps/mpp/ua/privacy-full

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Your Rights to Control Your Information

You have the right to update, edit, or delete your information from our database. You may “unsubscribe” from our list at any time, by clicking the “unsubscribe” button at the bottom of any email we send you from our list. Should you wish to request access to information that ckoester inspired LLC has about you, correct or edit any information, or unsubscribe from our email list, and/or remove or delete your information from our database, you also have the option to do so at any time, free of charge, by reaching out to us at:

ckoester inspired LLC
courtney@ckoesterinspired.com

Commitment to GDPR Compliance

The General Data Protection Regulation (“GDPR”) is a European law establishing protections for the personal data of EU residents that came into force on May 25, 2018. Under the GDPR, organizations that collect, maintain, use, or otherwise process EU residents’ personal data (regardless of the organization’s location) must implement certain privacy and security safeguards for that data. 

YOUR DATA PROTECTION RIGHTS UNDER GENERAL DATA PROTECTION REGULATION (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. ckoester inspired LLC aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

In certain circumstances, you have the following data protection rights:

  • The Right To Access, Update Or To Delete The Information We Have On You.
    Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

  • The Right Of Rectification.
    You have the right to have your information rectified if that information is inaccurate or incomplete.

  • The Right To Object.
    You have the right to object to our processing of your Personal Data.

  • The Right Of Restriction.
    You have the right to request that we restrict the processing of your personal information.

  • The Right To Data Portability.
    You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

  • The Right To Withdraw Consent.
    You also have the right to withdraw your consent at any time where ckoester inspired LLC relied on your consent to process your personal information.

Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Changes to this privacy policy

ckoester inspired LLC has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
ckoester inspired LLC
ckoesterinspired.com
courtney@ckoesterinspired.com 

| This document was last updated on 28 May 2019. |

You can contact ckoesterinspired.com by the email located at the top of this Privacy Policy document.